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Disclaimer medical, mental health, emotional well-being and parent support information.

Ask Normen provides medical, mental health, emotional well-being and parent support information for use as information or for educational purposes. We do not warrant that information we provide will meet your health or medical requirements. It is up to you to contact a health professional if you are concerned about your health.

Ask Normen does not give medical advice in relation to any individual case or patient, nor does Ask Normen provide medical or diagnostic services.

If you are a medical or health professional then you are encouraged to use any information on the Ask Normen website for general information purposes. However, you should not rely on material included on Ask Normen and we do not accept any responsibility if you do.

Intellectual Property rights

For non-commercial use, including personal use, or for use by a registered charity, a not-for-profit organisation or a public sector body, you may copy, download, adapt or print off copies of the materials, information, data and other content included on Ask Normen. You will need to obtain permission in writing from us before you make any other use of Ask Normen content.

The rights in images, trade marks, trade names, logos included on are owned by us and/or third parties. You will need to obtain permission in writing from the owner before you may use these images, trade marks, trade names, logos in any way.

Third Party Websites

We do not monitor the content of third-party websites. Any link provided on Ask Normen is solely for your convenience. We do not accept any responsibility for any third-party website.


We do not warrant that Ask Normen or any content will be available uninterrupted or error free, that defects will be corrected, or that Ask Normen or its supporting systems are free of viruses or bugs.

We do not accept any liability to you if we fail, or are interrupted or delayed in the performance of any obligation because of:

  • (a) the non-availability or failure of any telecommunications or computer services, systems, equipment or software operated or provided by you or any third party;
  • (b) any other event not reasonably within our control.

We do not give any commitments or accept any liability to you in respect of Ask Normen content provided by other users of the website or third parties.

Our privacy policy

The purpose of the privacy policy is to inform you as a user of Ask Normen about what information we collect when you visit the service, how we use the information, whether the information is disclosed and the ways in which we protect users' privacy.

We want you to feel secure when using the website and associated services. We are committed to respecting your privacy.

What information do we collect when you use Ask Normen?

We collect information indirectly and directly.

When you use Ask Normen (, we use technology to collect information indirectly - such as your internet address. This is commonplace across all internet services to enable the investigation of issues such as malicious use. This information is then kept in our internet access logs.

We collect information directly from you in a number of ways. One way is by using cookies. Cookies are small files of information that save and retrieve information about your visit to our site, such as how you entered our site, how you navigated through the site and what information was of interest to you. This information is collected for a number of reasons, for example, to help develop the website and associated services.

The cookies we use identify you merely as a number. If you are uncomfortable about the use of cookies, you can disable them by changing the settings in the preferences or options menu in your internet browser. However, disabling cookies may affect our ability to provide services to you; if certain cookies are disabled you may not be able to access the service.

We also collect information when you give it to us. For example, you may submit a news article or provide us with details to list your organisation, or you may send us a document to post on the Ask Normen website.

The social media bookmarking sites that Ask Normen links to are third-party sites and Ask Normen does not control the way these sites use your information. If you choose to access these sites using the links provided, the operators of these sites may collect information from you that may be used by them in accordance with their privacy policies, which may differ from ours.

You should read their privacy policies carefully to find out what happens to any information that is collected by these services when you use them.

Information submitted as a part of Ask Normen content held on Twitter and Facebook will be subject to their privacy policies. For more information, see the Twitter privacy policy and theFacebook privacy policy

Your login details have been used by another user or machine. Login details can only be used once at any one time so you have therefore automatically been logged out. Please contact your sites administrator if you believe this other user or machine has unauthorised access.