Trust opens the doors to new Referral Management Centre

A new Referral Management Centre (RMC), which will help to ensure children and young people are seen by the right professionals with the right skills as seamlessly as possible, is being launched by Northamptonshire Healthcare NHS Foundation Trust (NHFT) on Monday 9th June.

The launch of the RMC is part of NHFT’s on-going commitment to the transformation of Children and Young People’s Specialist Health Services and has been designed to provide a single point of access for all Professionals across the county to make referrals into Children and Young People’s Specialist Community Health Services.

Based at Isebrook Hospital, and manned by a team of skilled administrators and qualified staff, the aim of the RMC is to help progress all urgent and non-urgent referrals into NHFT to ensure that all children and young people are seen by the right health professionals with the right skills the first time.

All of the Children and Young People’s Specialist Community Health Services will now be accessed using the RMC and will be referred to using one single new Referral Form.

On receipt of a fully completed Referral Form, an Initial Clinical Screening will be undertaken by skilled clinical practitioners based at the Centre to identify which specialist service or services will best meet the specific needs of the child or young person. 

Transformation Manager for Children and Young People’s Services, Adrienne Hand commented: “The new Referral Management Centre will help ensure that all of NHFT’s Specialist Children’s Services are working together in a more joined up way, which is great news for both patients and our clinical colleagues.  Looking ahead, we anticipate that the introduction of the RMC will lead the way to an integrated assessment and care plan for children and young people with multiple or complex needs.”

The NHFT Specialist Services to be accessed through the Referral Management Centre include:

  • Child and Adolescent Mental Health
  • Children’s Community Nursing (CATCH, Continuing Health Care,  Home Respite, special School Nursing & Long Term conditions)
  • Community Paediatrics
  • Continence Assessment
  • Community Team for People with Learning Disabilities (CTPLD)
  • Dietetics
  • Looked After Children (Mental Health only – not for medicals or health assessments)
  • Occupational Therapy
  • Physiotherapy
  • Speech and Language

From Monday 9th June 2014, information about the Referral Management Centre and how to make a referral can be found on-line at:


Adrienne Hand, Transformation Manager

Northamptonshire Healthcare NHS Foundation Trust

Programme Management Office

St Marys Hospital, 77 London Road
Kettering, Northamptonshire, NN15 7PW


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